What credit cards or payments do you accept?

We currently accept all major credit cards, including Visa, Mastercard, American Express, and Discover. This allows for a smooth and secure checkout process.

Can I cancel or change my order?

Yes, you have the flexibility to cancel or modify your order as long as it has not yet been shipped. To do so, please reach out to our customer support at support@worldtradegoods.com as soon as possible.

How to Initiate a Return or Refund

Contact our Customer Service team via phone, email, or our website's Contact Us form. Provide your order number, name, and a detailed description of the issue.

If your return request involves damaged or incorrect items, you may be asked to provide photos as proof.

Our Customer Service team will review your request and respond within 1-2 business days.

Refund Processing
If your refund is approved, a credit will automatically be applied to your original method of payment within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.

Do you offer bulk or wholesale options for your food products?

We do offer bulk and wholesale options for a selection of our food products. For more details and to explore these options, please visit our designated wholesale page.

Where can I get nutritional facts for your products?

We provide detailed nutritional facts for all our products. You can find this information on the individual product pages on our website.

How can I contact your customer support for any food-related questions or concerns?

We're here to help with any questions or concerns you may have. For any food-related inquiries, please reach out to our dedicated customer support team at support@worldtradegoods.com. We aim to respond promptly to assist you.

Where is my food shipped from?

To ensure quality and prompt delivery, all products sold by World Trade Goods are shipped directly from our facilities in the United States.

What are your shipping and delivery policies for food products?

We take utmost care in ensuring your food products reach you in the best condition. All items are securely packaged in standard shipping boxes, designed to protect the product during transit. We strive to process all orders within two business days and use reliable shipping carriers for delivery.